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Reliance Family Medical Center

by Allyson Budassi

Rely on Reliance: Reliance Family Medical Center provides health care services for all family needs.

Since graduating from medical school in 2002, and working as a family doctor in South Jersey for the past 10 years, Monica Atkinson, MD, feels there is no better place to work than Reliance Family Medical Center.

“I’ve learned more here than in my whole training,” says Dr. Atkinson.

Finding a doctor for your own needs or the needs of your children is not always easy, but Reliance Family Medical Center offers health care services for everyone in their multiple locations in the South Jersey area. Working for Reliance since 2009, Atkinson has watched the center grow each year.

“Reliance is always changing to accommodate patients,” says Dr. Atkinson, the medical director for the Cherry Hill location.

Great health care that is cost effective

Reliance Family Medical Center is a multi-specialty, privately owned health care service created by Jon M. Regis more than two decades ago. Originally opened as an OB/GYN, Dr. Regis had a bigger vision, and, in 1985, his plans started to come to fruition. He wanted to expand the services Reliance provided by opening locations in urban areas all while making it cost effective for patients. Through the years, he continued to open several offices in multiple counties with each location providing a different type of health care service. Today, Reliance helps all types of families with their medical needs.

There are now 25 locations among Atlantic, Camden, Essex, Mercer and Ocean counties. Services in these locations include OB/GYN, pediatrics and family care. Reliance also offers health screenings, substance abuse testing, ultrasound testing and EKG’s along with on-site testing and more. With such a large foundation, Reliance welcomes and performs the incurring administration and financial tasks associated with the business, and provides consulting for marketing and billing/collections.

It’s all a part of their friendly service

Reliance is a center that prides itself on the relationship between staff and patients. It starts from the moment a family walks through the door. In the waiting room, kids will find a section that has toys and puzzles to keep them entertained and adults can enjoy watching TV while waiting for their doctor. Families will feel like they are sitting in their own living rooms. It’s a relaxed atmosphere all the way through to the appointment itself, and it stems from the teamwork of the staff, says Atkinson.

“I call patients by first name. It’s a very personal relationship,” says Atkinson. Reliance provides surveys to ensure everything is running smoothly and patients have had nothing but good things to say. “They are satisfied at the end of the visit.”

Reliance Family Medical Center also makes it a point to keep up to date with the technology and proper tools needed for the ever changing medical field. The center’s overall goal is to provide quality care to its patients and that requires continuous growth as the medical field grows. According to Atkinson, Reliance is currently in the process of becoming accredited to take care of patients at their homes aside from the office. In June, Reliance will also start work in the cardiology field. The center recently welcomed two new staff members to better serve patients: Asif Hussain, MD, a board certified cardiologist, and registered dietitian Robin Pacitti. All of this is for any patient in need, as Reliance accepts most insurances, including Medicaid. Patients without insurance will have a service fee of just $70.

Reliance has many physicians on staff at each location with a trained and very knowledgeable support staff serving all ages, from infants to adults. Due to its excellent staff and service, Reliance has been honored with many awards through the years. Most recently, it was named as one of the top seven providers in New Jersey.

“I think it’s the connection that exists between the employees,” Atkinson says of the office’s continued success. “It’s teamwork.”

Dr. Monica Atkinson’s office is conveniently located at 1401 Route 70 in Cherry Hill. Office hours are 9-5 p.m. on Monday, Tuesday and Friday and 11 a.m.-6:30 p.m. on Wednesday and Thursday. For more information about Reliance Family Medical Center and for additional locations, please visit RelianceMed.com.

Published (and copyrighted) in Suburban Family Magazine, Volume 3, Issue 3 (May, 2012).
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